Skip to content

Elevate Your Everyday ☕

Free Shipping on orders $35+

Read the Latest | Studio Notes

Free Shipping on orders $35+

Editor’s Pick: Omni's Featured Roast

Free Shipping on orders $35+

Search

Frequently Asked Questions

Questions, answered with clarity.

From shipping timelines to sourcing, everything you need to know is here.

Orders & Support

Does my order qualify for free shipping?

Free shipping is offered during select promotions on U.S. orders.

Orders are typically prepared and shipped within 2–4 business days.

(Free-shipping offers apply to U.S. orders only.)


Do you ship internationally?

We currently ship within the United States only.

International shipping is something we’re working toward. Check back for updates.

How do I order samples from your collection?

Sample sizes aren’t available at this time.

To explore new releases and occasional offers, you can join From the Studio.

I’m having trouble with my order. How do I reach Studio Support?

You can reach Studio Support at support@omnicoffeestudio.com.

Share a few details about your order, and we’ll take it from there.

Our Coffee & Sourcing

Why don’t you provide the roast date on your coffees?

Our coffees are roasted and shipped in small batches to ensure freshness.

Rather than focusing on a specific date, we focus on delivering coffee at its peak.

Do you offer low-acidity coffees?

Some coffees naturally present with lower acidity.

Flavor profiles vary by origin and roast, and each product page highlights what you can expect.

Is your coffee Fair Trade® certified?

We prioritize sourcing from partners who value transparency and fair practices.

While not all coffees carry certification, our focus is on responsible sourcing and quality.

How do you ensure farmers are paid fairly?

We work with sourcing partners who emphasize long-term relationships and fair compensation.

This approach supports both quality and sustainability across the supply chain.

Is your coffee organic?

Some offerings may be organically grown, though not all are certified.

Each coffee is selected for quality and tested for purity, including mycotoxins, heavy metals, and microbial contaminants.

Brewing & Storage

How should I store my coffee?

Store your coffee in a cool, dry place away from light and air.

An airtight container helps preserve freshness after opening.

How long will my coffee stay fresh?

Coffee is best enjoyed within a few weeks of opening.

Keeping it sealed and stored properly helps maintain its flavor.

Do you offer brewing guides?

Brewing guidance will be shared through Studio Notes.

You can explore different methods and techniques there.

Can I use these coffees with any brewing method?

Our coffees are selected to work well across a range of brewing methods.

Each product page highlights profiles that pair well with different approaches.

Continue Exploring